Legal Notice

This website and online store, Ova Bakery, is owned, operated, and managed by founder Andrews Shakayla.

By accessing or using this website, you agree to comply with and be bound by the terms, policies, and conditions outlined on this page and across our store policies.

1. Business Identification & Contact Details

  • Store Name: Ova Bakery
  • Brand Founder & Owner: Andrews Shakayla
  • Primary Business Activity: Retail E-Commerce (Baking & Prep Tools)
  • Official Support Email: support@ovabakery.com (We aim to respond to all email inquiries within 24 hours.)
  • Physical Business Address: 2401 Hanover Ave Nw, Roanoke, VA 24017-3933, United States
  • Customer Support Hours: Monday - Friday: 9:00 AM - 5:00 PM (EST)

2. Website Hosting & Infrastructure

Ova Bakery is hosted on the Shopify Inc. e-commerce platform. Shopify provides us with the secure online backend, payment gateways, and content distribution networks that enable us to sell our kitchenware products to you safely.

  • E-Commerce Platform Provider: Shopify Inc.

3. Geographical Scope of Operations

  • Service Territory: Ova Bakery exclusively operates, advertises, and ships products within the United States (all 50 U.S. states).
  • We do not accept orders or process shipments to international locations outside the U.S.

4. Intellectual Property Rights

All content published on this website including but not limited to brand logos, product descriptions, website text, custom graphics, button icons, images, layout designs, and software is the exclusive property of Ova Bakery or its content suppliers and is protected by U.S. and international copyright, trademark, and trade dress laws.

  • Unauthorized reproduction, modification, distribution, or republication of any material from this site without prior written consent from Ova Bakery is strictly prohibited.
  • "Ova Bakery" and related brand logos are proprietary identifiers of our store. "Shopify" is a registered trademark of Shopify Inc.

5. Product Disclaimer & Accuracy

We make every reasonable effort to display product attributes, dimensions, and colors of our baking & prep tools as accurately as possible. However, the exact color or texture you see on your screen may vary depending on your monitor settings or mobile device display.

All products offered on Ova Bakery are subject to availability. We reserve the right to modify product descriptions, pricing, or discontinue items at any time without prior notice.

6. Sales Tax Policy

In accordance with our store operational guidelines, Ova Bakery does not collect or charge sales tax on products purchased on our website. The price charged at checkout consists solely of the product list price plus any applicable flat-rate shipping fee ($5.95 for standard shipping under $95, or free shipping for orders $95 and above).

7. Consumer Inquiries & Complaints

If you have any questions, legal inquiries, or compliance concerns regarding Ova Bakery, please feel free to reach out directly to our team via email at support@ovabakery.com. We aim to respond to all written communications within 24 business hours.